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Facts you should know

The law does not require you to get more than one estimate.

You are not required to use any particular shop. You choose the body shop to perform the repairs.

There is a difference in body shops. A lower estimate may overlook details like aligning the front end, aiming the headlights, etc. It is your car, make sure it's repaired to your satisfaction.

You are the only one who can authorize repairs on your car. Do not sign any releases until you are sure that the insurance company will cover the cost of the repair.

Be aware of the appraisal clause in your insurance policy. If the insurance company and the body shop cannot agree on what the repairs should cost this could provide a means for fair settlement.

You should know that your car is being repaired for you as the owner. You are expected therefore to be able to pay for the repairs upon completion. To avoid paying with your personal check, arrange to have the insurance company releases, signed and back to the paying company in time for them to get a check back to you. If a lien-holder is named on the check, be sure to get his endorsement. By making these arrangements in advance, you will help the repair shop to get you back on the road in a minimum of time.

Gilson's Auto Body Shop will provide you with fine workmanship at a fair price. We will work closely with you to insure your complete satisfaction. This is our promise to you. 

Do's and Dont's 

If you are involved in an accident:

Do stop at once.

Don't allow your car to be towed to a repair shop you with which you are not familiar.

Do make sure no one is injured.

Don't give a signed statement to the claims adjuster representing the other driver's insurance company.

Do write a complete description of the accident as soon as possible.

Don't finalize settlement of your claim until you are sure you have recovered, all bills are in, and you have had time to decide what you want.

Do notify your insurance company.

Don't hire just any lawyer. If you feel you need legal council, hire a lawyer who specializes in negligence cases, and has court experience.

Do find out what accident reports you must fill out.

Don't accept a check for the repair of your car until you are sure it covers all necessary repairs.

Do be aware of the "Appraisal Clause" in your insurance policy.

Don't be fooled by "the lowest estimate."

Do have even minor damage repaired.